‘help desk’
Reminder: Library’s Help Desk walk-up service by appointment only
The IT Help Desk within the Curtis Laws Wilson Library reopened for customer appointments on June 1. Hours are 8 a.m.-5 p.m. Mondays through Fridays.
Read More »Help Desk reopens on Monday
The S&T IT Help Desk will reopen at 8 a.m. Monday, June 1, for walk-up customer service by appointment. The help desk will be open for appointments only 8 a.m.-5 p.m. Mondays through Fridays. As a reminder, while at the help desk or library, please remember:
Read More »Help Desk to close Dec. 24-Jan. 1
The S&T IT Help Desk will be closed from noon Tuesday, Dec. 24, through Wednesday, Jan. 1. It will reopen Thursday, Jan. 2. If you have an IT emergency while the help desk is closed, please contact University Police at 341-4300.
Read More »Three things you’ll see after Outlook maintenance
University of Missouri System will perform maintenance to the Exchange Server at midnight Sunday, Sept. 15. After the server reboots, Outlook or Exchange users can expect to see the following:
Read More »Help desk announces summer hours
Beginning Monday, June 3, the IT Help Desk will observe summer hours. The walk-in center at Curtis Laws Wilson Library will be open 10 a.m.-2 p.m. Monday through Friday.
Read More »IT Help Desk summer hours
Beginning Monday, June 3 2019, the IT Help Desk will observe summer hours. The Help Desk’s walk-in center will be open 10 a.m.-2 p.m. Monday through Friday. The IT Help Desk’s phone line and online live chat will be available 8 a.m.-5 p.m. Monday through Friday.
Read More »IT Help Desk announces spring break hours
The IT Help Desk walk-in front desk will be open 10 a.m.-2 p.m. during Spring Break, March 25-29. The IT Help Desk phones will maintain regular hours of 8 a.m.-5 p.m.
Read More »Help Desk closes Nov. 21-25
The S&T IT Help Desk will be closed from Wednesday, Nov. 21, through Sunday, Nov. 25. The help desk will reopen Monday, Nov. 26. If you need IT help, please call 341-4357 (HELP) and leave a message or submit a ticket online at help.mst.edu.
Read More »New Help Desk ticket system debuts today
Missouri S&T and the University of Missouri System are implementing a new IT service management tool today (Monday, Oct. 15). The new tool, Cherwell, will replace Remedy and will continue to provide self-service access. If you currently have data stored in the Remedy system, please take the time now to export or copy any data that you may need to another location by Friday, Oct. 19. Google Drive and Google Docs are available options.
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