IT Help Desk

Walk-in IT Help Desk location closed June 14

Posted by on June 12, 2024

Due to maintenance work in the library, walk-in service at the Help Desk will not be available Friday, June 14. For assistance, use the chat option or submit tickets through the Cherwell online portal at

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Use the new IT Help Desk chat tool

Posted by on July 20, 2022

The S&T IT Help Desk has a new chat tool to improve customer service.

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Help Desk closed June 17

Posted by on June 8, 2022

The S&T IT Help Desk will be closed for walk-in service at the Curtis Laws Wilson Library Friday, June 17, for floor maintenance. The team will work remotely on June 17. For assistance that day, please email, click the chat button at or call 573-341-4357.

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Keep your computer on for updates this weekend

Posted by on May 13, 2022

Windows updates will occur midnight Friday, May 13, to 6 a.m. Saturday, May 14. Please leave your computer powered on during the weekend and connected to the S&T network.  Save your files and close applications because your computer will reboot during the update. For questions, please contact the IT Help Desk at 573-341-4357, visit the […]

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Walk-in IT Help Desk location closed today 

Posted by on January 6, 2022

The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today (Thursday, Jan. 6). Help is still available via phone at 573-341-4357 until 10 p.m. or via chat at until 5 p.m.    A list of phone hours is available online; it is available to callers 7:30 a.m.-10 p.m. Monday through Thursday, and 7:30 a.m.-6 p.m. […]

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IT Help Desk to close Aug. 10

Posted by on August 6, 2021

Missouri S&T’s IT Help Desk will be closed to walk-in service while the library is closed Tuesday, Aug. 10. All Help Desk staff will work remotely on Aug. 10.

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Help Desk ticketing system upgrade planned this weekend

Posted by on July 16, 2021

Missouri S&T’s Help Desk ticketing system for IT issues will undergo upgrades from 9 p.m. Friday, July 16, though 5 p.m. Sunday, July 18.

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Help Desk hours announced

Posted by on May 19, 2021

The walk-in center for the IT Help Desk at Curtis Law Wilson Library is currently closed and will remain closed through Monday, May 31, for floor maintenance and the holiday weekend. The Help Desk will begin its summer hours Tuesday, June 1.

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Temporary outage of Help Desk’s chat feature

Posted by on February 17, 2021

The IT Help Desk’s live chat feature is currently not working. Crews are working to fix it. In the meantime, please call the Help Desk at 573-341-4357 for information technology support.

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IT Help Desk closed tomorrow

Posted by on November 24, 2020

The S&T IT Help Desk will be closed for walk-up assistance tomorrow (Wednesday, Nov. 25). The Help Desk staff will be available tomorrow to assist individuals via chats, emails and calls to the Help Desk line.

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