IT Help Desk
Walk-in IT Help Desk location closed June 14
Due to maintenance work in the library, walk-in service at the Help Desk will not be available Friday, June 14. For assistance, use the chat option or submit tickets through the Cherwell online portal at helpdesk.mst.edu.
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Help Desk closed June 17
The S&T IT Help Desk will be closed for walk-in service at the Curtis Laws Wilson Library Friday, June 17, for floor maintenance. The team will work remotely on June 17. For assistance that day, please email ithelp@mst.edu, click the chat button at it.mst.edu or call 573-341-4357.
Read More »Keep your computer on for updates this weekend
Windows updates will occur midnight Friday, May 13, to 6 a.m. Saturday, May 14. Please leave your computer powered on during the weekend and connected to the S&T network. Save your files and close applications because your computer will reboot during the update. For questions, please contact the IT Help Desk at 573-341-4357, visit the […]
Read More »Walk-in IT Help Desk location closed today
The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today (Thursday, Jan. 6). Help is still available via phone at 573-341-4357 until 10 p.m. or via chat at it.mst.edu/help-desk until 5 p.m. A list of phone hours is available online; it is available to callers 7:30 a.m.-10 p.m. Monday through Thursday, and 7:30 a.m.-6 p.m. […]
Read More »IT Help Desk to close Aug. 10
Missouri S&T’s IT Help Desk will be closed to walk-in service while the library is closed Tuesday, Aug. 10. All Help Desk staff will work remotely on Aug. 10.
Read More »Help Desk ticketing system upgrade planned this weekend
Missouri S&T’s Help Desk ticketing system for IT issues will undergo upgrades from 9 p.m. Friday, July 16, though 5 p.m. Sunday, July 18.
Read More »Help Desk hours announced
The walk-in center for the IT Help Desk at Curtis Law Wilson Library is currently closed and will remain closed through Monday, May 31, for floor maintenance and the holiday weekend. The Help Desk will begin its summer hours Tuesday, June 1.
Read More »Temporary outage of Help Desk’s chat feature
The IT Help Desk’s live chat feature is currently not working. Crews are working to fix it. In the meantime, please call the Help Desk at 573-341-4357 for information technology support.
Read More »IT Help Desk closed tomorrow
The S&T IT Help Desk will be closed for walk-up assistance tomorrow (Wednesday, Nov. 25). The Help Desk staff will be available tomorrow to assist individuals via chats, emails and calls to the Help Desk line.
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