IT Help Desk

Help Desk ticketing system upgrade planned this weekend

Posted by on July 16, 2021

Missouri S&T’s Help Desk ticketing system for IT issues will undergo upgrades from 9 p.m. Friday, July 16, though 5 p.m. Sunday, July 18.

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Help Desk hours announced

Posted by on May 19, 2021

The walk-in center for the IT Help Desk at Curtis Law Wilson Library is currently closed and will remain closed through Monday, May 31, for floor maintenance and the holiday weekend. The Help Desk will begin its summer hours Tuesday, June 1.

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Temporary outage of Help Desk’s chat feature

Posted by on February 17, 2021

The IT Help Desk’s live chat feature is currently not working. Crews are working to fix it. In the meantime, please call the Help Desk at 573-341-4357 for information technology support.

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IT Help Desk closed tomorrow

Posted by on November 24, 2020

The S&T IT Help Desk will be closed for walk-up assistance tomorrow (Wednesday, Nov. 25). The Help Desk staff will be available tomorrow to assist individuals via chats, emails and calls to the Help Desk line.

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Windows critical updates

Posted by on October 14, 2020

Windows critical updates will take place this weekend between the hours of midnight Friday, October 16, to 6 a.m. Saturday, October 17. Please leave your computer connected to the S&T network and powered on over the weekend. Save and/or close any applications running as your computer will reboot during the update. For questions, please contact the […]

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Phishing email hits S&T

Posted by on August 25, 2020

A phishing email was circulated to Missouri S&T email addresses today (Tuesday, Aug. 25). The email subject line contained “inv# 67477, 98277 and 35667 has been paid,” and the body of the email contains a phrase of “inv# 67477, 98277 and 35667 has been paid by EFT to your designated Bank” with a button link that reads ‘VIEW INVOICES AND REMITTANCE COPY. Do not respond or click the link within. Please delete the email as this phishing attempt has been reported to IT Security.

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Reminder: Library’s Help Desk walk-up service by appointment only

Posted by on June 10, 2020

The IT Help Desk within the Curtis Laws Wilson Library reopened for customer appointments on June 1. Hours are 8 a.m.-5 p.m. Mondays through Fridays.

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Help Desk reopens on Monday

Posted by on May 27, 2020

The S&T IT Help Desk will reopen at 8 a.m. Monday, June 1, for walk-up customer service by appointment. The help desk will be open for appointments only 8 a.m.-5 p.m. Mondays through Fridays. As a reminder, while at the help desk or library, please remember:

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COVID-19: Free Adobe Creative Cloud access for students

Posted by on March 15, 2020

Adobe is offering free access to Adobe Creative Cloud apps during the coronavirus campus closures. Click on this link for Adobe’s article and to request temporary access: petapixel.com/2020/03/13/adobe-offers-students-free-at-home-access-to-creative-cloud-apps-amid-coronavirus-closures/. If you have questions, please contact the IT Help Desk by calling 573-341-4357 (HELP), visiting the IT Help Desk on the first floor of the Curtis Laws […]

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Upgrade to Windows 10 by Dec. 17

Posted by on November 14, 2019

Beginning Tuesday, Dec. 17, all Windows 7 campus computers are subject to removal from the S&T network.

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