information technology

Joe’SS is unavailable campus wide 

Posted by on January 18, 2022

Missouri S&T’s information technology team is currently investigating an outage of the student system, Joe’SS (joess.mst.edu). The team will provide updates as they are available on the IT Comms blog at itcomms.mst.edu.

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Walk-in IT Help Desk location closed today 

Posted by on January 6, 2022

The IT Help Desk walk-in service at Curtis Laws Wilson Library is closed today (Thursday, Jan. 6). Help is still available via phone at 573-341-4357 until 10 p.m. or via chat at it.mst.edu/help-desk until 5 p.m.    A list of phone hours is available online; it is available to callers 7:30 a.m.-10 p.m. Monday through Thursday, and 7:30 a.m.-6 p.m. […]

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Google Chrome updates strongly encouraged

Posted by on January 5, 2022

Missouri S&T’s information technology (IT) team strongly encourages you to update your Chrome browser on all campus and personal computers and devices before you continue using the web. To do so, please visit Google’s Help page to learn how to update Google Chrome.

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Missing emails? Check your junk folder

Posted by on November 30, 2021

Due to recent changes in Microsoft’s spam filtering, some email messages that normally would not have been flagged as spam or junk may now be misidentified as a spam risk and delivered to your spam or junk folder.  

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Incoming calls from AT&T phones malfunctioning 

Posted by on November 12, 2021

Missouri S&T’s information technology team has received reports of phone calls originating from AT&T cell phones to campus numbers not working. This may disrupt some phone services across the S&T campus. The IT staff have been notified that AT&T is aware of the outage and looking into the issue.   

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Updates coming for Joe’SS – clear your cache after Nov. 20

Posted by on November 9, 2021

Multi-factor authentication (MFA) with your university email will be required when logging in to the student system, Joe’SS, starting Saturday, Nov. 20. Additionally, Joe’SS will get a refresh with new, tile-based navigation.

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Texting option for two-factor authentication is down

Posted by on October 27, 2021

Missouri S&T has been notified from the University of Missouri System’s IT team that the text message or SMS for two-factor authentication when signing into your university account is down on the Microsoft side. In the meantime, please select “sign in another way” and select the call method to access services.

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IT walk-in center to close at 4 p.m. today

Posted by on October 18, 2021

The walk-in service at the IT Help Desk in Curtis Laws Wilson Library will close at 4 p.m. today (Monday, Oct. 18). In-person help and online chat will be unavailable during this time.

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Prize winners announced

Posted by on October 11, 2021

Tammy Heldenbrand, business support specialist in chemistry, won a Yeti Rambler in the fourth prize drawing for Missouri S&T’s Vaccine Incentive Program. Additional winners are:

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Autodesk software to be disabled 

Posted by on October 8, 2021

ion technology (IT) team has identified an incompatibility between versions of Autodesk products. After consulting with instructors, the IT staff will disable Autodesk 2022 products in all physical computer learning centers (CLCs) and classrooms, via AppsAnywhere, at noon Friday, Oct. 8

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