TeamDynamix

New Help Desk ticketing system debuts March 24

Posted by on March 19, 2025

Missouri S&T and the University of Missouri System are implementing a new IT service management tool that will be available to campus customers on Monday, March 24. This new service will replace the current Cherwell ticketing system.

Read More »

Share your feedback to improve IT ticketing service

Posted by on November 2, 2023

The University of Missouri System Division of Information Technology, along with S&T, has officially kicked off a project to replace Cherwell, the IT ticketing system, with TeamDynamix. We are working together not only to use better tools, but also to establish new and improved practices to deliver better value to campuses.

Read More »