TeamDynamix
New Help Desk ticketing system debuts March 24
Missouri S&T and the University of Missouri System are implementing a new IT service management tool that will be available to campus customers on Monday, March 24. This new service will replace the current Cherwell ticketing system.
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The University of Missouri System Division of Information Technology, along with S&T, has officially kicked off a project to replace Cherwell, the IT ticketing system, with TeamDynamix. We are working together not only to use better tools, but also to establish new and improved practices to deliver better value to campuses.
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