help desk
Help Desk goes remote Monday
The S&T IT Help Desk staff will assist users remotely via phone or chat Monday, July 3. The Curtis Laws Wilson Library location will be closed.
Read More »IT Help Desk temporarily closes May 8
The IT Help Desk will be closed for a department meeting 11 a.m.-2 p.m. Monday, May 8. The team will be unavailable for calls, chats or walk-ins during that time.
Read More »IT Help Desk closes temporarily Feb. 22
The IT Help Desk will be closed for a department meeting 11 a.m.-2 p.m. Wednesday, Feb. 22. The team will be unavailable for calls, chats or walk-ins during that time.
Read More »Help Desk closed June 17
The S&T IT Help Desk will be closed for walk-in service at the Curtis Laws Wilson Library Friday, June 17, for floor maintenance. The team will work remotely on June 17. For assistance that day, please email ithelp@mst.edu, click the chat button at it.mst.edu or call 573-341-4357.
Read More »Help Desk ticketing system is experiencing issues
The information technology (IT) Help Desk at Missouri S&T is experiencing ticketing issues. UM System IT staff are looking into the issue. Thank you for your patience. For updates, visit itcomms.mst.edu.
Read More »Walk-in IT Help Desk location closed Feb. 17
The IT Help Desk walk-in service at Curtis Laws Wilson Library will be closed Thursday, Feb. 17. Help is still available via phone, chat or the ticketing service.
Read More »Help desk working remotely this week
S&T’s IT help desk will be working remotely Monday, Dec. 20, through Thursday, Dec. 23, assisting users via phone or chat. The Curtis Laws Wilson location will be closed. Significant support issues will be escalated to an on-campus resource as needed.
Read More »Help Desk closed March 25
The S&T IT Help Desk will be closed for walk-up assistance in the library on Thursday, March 25, due to the planned power outage. For assistance during this time, please use the chat feature on it.mst.edu, email ithelp@mst.edu or call the Help Desk line at 573-341-4357 (HELP).
Read More »Temporary outage of Help Desk’s chat feature
The IT Help Desk’s live chat feature is currently not working. Crews are working to fix it. In the meantime, please call the Help Desk at 573-341-4357 for information technology support.
Read More »Help Desk walk-in delays opening until 10 a.m.
Due to inclement weather, the walk-in service at the IT Help Desk will not be open until 10 a.m. today (Wednesday, Feb. 10).
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