Information Technology (IT)
CLC software request process for the spring is now available
EdTech and IT are opening up the CLC software request process for faculty who need specific software packages installed in Computer Learning Centers (CLCs) across campus. Submit your software requests to IT for processing by the close of business on Friday, Oct. 30. Software currently available in each of the CLCs on campus can be […]
Read More »IT support teams are short-staffed
The IT help desk and desktop support teams are running short-handed due to team member absences from various illnesses. Your patience is appreciated as service response times are taking longer than normal. Service should return to normal when all support staff have returned and have worked through the ticket backlog. Remember: If you need immediate […]
Read More »Documentum website assistance available
Need help updating your Documentum website? The “Student-for-Hire” service from IT Web Support can help. For an hourly fee, student workers available throughout the semester can work directly on your site or assist you one-on-one with your updates. This service was created in response to numerous requests from the campus for Documentum-trained students to assist […]
Read More »View Telepresence demo at brownbag lunch on Aug. 28
Bring your lunch and join Cathy Allison from the IT project management team from noon-1 p.m. Friday, Aug. 28, in Room 201A of the Curtis Laws Wilson Library for a demo of the new Cisco Telepresence room. This high-definition video conferencing center is available to university faculty, students and staff for meetings with other UM […]
Read More »Security alert announced for campus iPhone users
Apple has issued software update 3.0.1 for the iPhone to patch critical security vulnerability. If you use an iPhone, you should update it at your earliest convenience. Step-by-step directions for updating your iPhone software are available on the IT website at: helpdesk.mst.edu/generalinfo/reference_center/iphoneupdate.html. If you have any questions, please contact the IT Help Desk at 341-HELP […]
Read More »Find out how the university email system works at brown bag lunch
The university email system supports more than 8,000 email accounts and is an important part of the day-to-day academic and administrative work on campus. From noon to 1 p.m. this Friday, July 31, the IT team in charge of email server maintenance will discuss how the Exchange email system works. Participants will bring their own […]
Read More »Microsoft Vista upgrade now available
The 64-bit version of the Microsoft Vista operating system is now available for installation on university-owned and managed computers. Upgrading to Vista allows the use of many new software packages needed for campus academic and administrative work. New computers purchased through the desktop enhancement program and computers rebuilt by IT will come loaded with Vista. […]
Read More »Hire a student to maintain your website
Are website updates on your list of to-dos? Need help crossing it off? Hire a student from IT web support this summer to ensure your Documentum website has relevant information for our public audience and prospective students. For an hourly fee, student workers are available throughout the summer to work directly on your site or […]
Read More »IT team hiring students for summer
The IT desktop infrastructure team is seeking student workers to join its group. In addition to developing infrastructure and tools to manage and maintain more than 4,000 Windows, Macintosh and Linux computers, the team is also the last line of technical support available to campus. This is not a call center or direct customer support […]
Read More »Office 2007 still available
Microsoft Office 2007 is still available for faculty and staff computers on campus. New features include an improved look, more intuitive menu and navigation, and better graphic and presentation options. To get the software, contact the IT Help Desk at 341-HELP(4357). Those interested are encouraged to call before the start of the fall semester. Additional […]
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