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The IT help desk and desktop support teams are running short-handed due to team member absences from various illnesses. Your patience is appreciated as service response times are taking longer than normal. Service should return to normal when all support staff have returned and have worked through the ticket backlog.
Remember: If you need immediate assistance, please call the IT help desk and/or enter a ticket so IT can handle requests as efficiently as possible. Tickets will be processed based on priority and the order in which they were entered.
If you have any questions about a ticket or need immediate assistance, please contact the IT help desk at 341-HELP (4357).