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Denisha Smith, associate director of admissions operations at Roosevelt University, will join Missouri S&T as director of customer relationship management (CRM) operations in enrollment management. Her start date is Monday, April 25, and she will report to Shobi Sivadasan, vice provost of enrollment management.
Smith will be responsible for undergraduate and graduate admissions operations, Slate CRM and its integration with other systems. Prior to working at Roosevelt University, she spent seven years as a student services advisor and a veteran’s financial aid advisor at the American InterContinental University Online.
Smith holds bachelor’s degree in communications and public relations from Eastern Illinois University and a master’s degree in leadership of educational organizations from American InterContinental University.