The information technology (IT) department has begun migrating email resource mailboxes to shared mailboxes beginning with departments that have multiple people accessing a mailbox. Please create a Help Desk request with a list of people in your department who need access to the shared mailbox. IT will attempt to contact users of any remaining resource mailboxes.

This migration will allow current delegates of resource mailboxes to log in and use their personal multi-factor authentication (MFA) settings to send and receive e-mail from resource accounts.

S&T requires multi-factor authentication on all accounts noted below (unless granted an exception by the campus information security officer:

• People, guest, admin and resource accounts will always have multi-factor authentication enabled by default.
• Service accounts without mailboxes will have multi-factor authentication disabled by default.
• Service accounts with mailboxes will have multi-factor authentication enabled by default.
• Resource mailboxes with interactive authentication will also be disabled by default.

Exceptions to this policy will go through the campus information security officer.