IT Walk-In Center moving, MinerTech to offer repair services

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On July 16, 2007

The UMR IT Walk-In Center, currently located on the first floor of the Computer Science Building, will move to its new location on the first floor of the UMR Curtis-Wilson Laws Library on Monday, July 23.


Todd Kreuger, manager of the center, says the move will provide a more central location for customers. The center will continue its normal operating hours of 8 a.m. to 4:30 p.m. Monday to Friday.
The center has also partnered with MinerTech, which provides service, sales and support for computer technology. The partnership will mean faster and more timely repairs for customers. Located in the UMR Bookstore at the Havener Center on campus, MinerTech is an authorized repair center for both Apple and Dell.
“All campus-owned systems will continue to be maintained and repaired at no cost to faculty or staff,” Kreuger explains. “If faculty or staff have a problem with a standard university-owned system, they should call the Help Desk at 341-HELP, submit an online request at help.mst.edu or bring the machine to IT Walk-In Center.”
The IT Walk-In Center will continue to offer free assistance on non-campus owned systems, including:

  • up to 30-minute diagnostic service
  • campus IT resource access
  • campus connectivity assistance
  • access to spyware and virus removal tools.

MinerTech can also provide free assistance on non-campus owned systems, including:

  • up to 30-minute diagnostic service
  • Apple and Dell warranty repair work
  • access to spyware and virus removal tools.

MinerTech also provides a number of premium services on non-campus owned systems. The fee for these services is $45 per hour plus parts, with a 30-minute minimum. Some of these premium services include:

  • hardware installation and repair
  • software installation
  • full-service spyware and virus removal

For more information regarding the IT Walk-In Center, contact the Help Desk at 341-HELP (4357) or visit the center in its new location inside the UMR Library.
For more information about MinerTech, call 341-4705 or visit www.umrminertech.com.

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On July 16, 2007. Posted in Announcements